Tarnishing
Sterling silver naturally tarnishes, especially in humid conditions . There are many factors that can influence how much a piece tarnishes and some may see this faster than others.  To minimize tarnishing please keep your jewellery in a sealed bag or box whenever you are not wearing it.

We recommend to use a soft silver cleaning cloth or the polish pad, which is included with every order to bring back the shine.  Please note that the polish pad is more abrasive than a standard polish cloth and should NEVER be used on any vermeil or gold plated items or 18 carat Gold Fill, as it will wear away the top layer easily.

Never immerse your jewellery in a cleaning bath or sonic cleaner, as it will remove the oxidization.

Storing your piece in an airtight plastic bag will help it to not tarnish. Please try to keep your jewellery away from creams and perfumes and remove it before showering, bathing or swimming

Payment
We accept Paypal payments and Bank Transfer. Please note that paypal payment must be made upon checkout and that all transfers have to be made within 2 business days or we cannot keep the stock for your order.


Gift certificates
Gift certificates are availble for purchase. Once purchased they will be emailed to you within 48 hours. The Gift Certificate can then be printed off and presented. To redeem the voucher please contact us prior to making your purchase. All Gift vouchers have an expiry date of 6 months after purchase. Any remaining amount can be used for additional purchases until the voucher expires. no cash refund will be given.